Support Center
Frequently Asked Questions
Have Questions? We've Got Answers!
At OSELabs, we believe clarity builds confidence. Whether you're curious about our courses, training modes, certification support, or career services—we've gathered the most common questions to help you make informed decisions faster.
What courses do you offer?
We offer industry-recognized training in AWS, DevOps, Linux, Kubernetes, Ansible, and more—designed for IT professionals and beginners looking to level up.
Do I need programming experience to learn DevOps or Cloud?
No prior programming experience is required! Our foundational courses are designed to start from scratch. We teach you everything from basic Linux command-line operations up to advanced cloud architecture step-by-step.
Are the courses certification-aligned?
Yes! Our programs prepare you for globally recognized certifications including Microsoft Azure, AWS Solutions Architect, RHCSA, RHCE, Advance Automation, Kubernetes, OpenShift, DevOps, and more.
Is training available online and offline?
Absolutely. Choose from instructor-led online sessions or in-person training (based on availability) at our centers in Chennai (Adyar) and Bengaluru (Electronics City).
What happens if I miss a live class?
We've got you covered. Every live session is recorded and uploaded to your student dashboard. You can also request to sit in on a makeup class with another active batch at no extra cost.
What is the duration of each course?
Course lengths vary, but most are between 4 to 8 weeks. Fast-track options are also available for those looking to skill up rapidly.
Do you offer hands-on practical training?
Yes—we emphasize practical learning with real-time projects, live labs, and direct access to cloud environments. We believe in a 90% practical and 10% theory approach.
Can I schedule my certification exam through OSELabs?
Yes. We have two official kiosk exam facilities (2317 & 2385). You can choose your preferred center number and schedule your exam seamlessly with us.
Do you provide a Placement Guarantee?
We provide 100% Placement Support & Assistance. While we cannot guarantee a job (as it depends on your interview performance), our dedicated placement cell will optimize your resume, prepare you with mock interviews, and refer you to our corporate hiring partners until you get placed.
What support do I get after course completion?
You'll receive lifetime access to course materials, personalized interview guidance, and an official digital certificate. Upon completion, you'll also be added to our exclusive alumni WhatsApp group—stay connected with industry updates, job openings, and expert technical support whenever you need it.
What payment methods do you accept?
We process payments securely via Razorpay. You can pay using Credit Cards, Debit Cards, Net Banking, UPI (Google Pay, PhonePe), and EMI options where applicable.
How do I register?
It's easy! You can call us directly at +91 94455 14242 or 098417 38637. Alternatively, you can browse our courses and enroll directly here on our website.
Still Can't Find Your Answer?
Our expert support team is ready to help you map out your IT career and certification path.
Contact Us Directly
Build Enterprise Skills
Ready To Master Red Hat & Cloud Technologies?
Join thousands of system administrators, cloud architects, and DevOps engineers who advanced their careers globally with official certifications and hands-on enterprise labs at OSELabs.
OSELabs AI Counselor
Welcome to OSELabs 👋
Connect with our AI assistant to get instant details on Enterprise training, Red Hat certifications, and live batches.
Hello! How can I assist you with Red Hat certifications or enterprise training today?